Terms

Terms and Conditions

1. Definitions In these Terms and Conditions, “we,” “us,” and “our” refer to McNeece Web Design, a trading style of BSolve IT Limited, and “you” and “your” refer to the client or customer engaging our services.

2. Acceptance of Terms By engaging our services, you agree to these terms and conditions in full. No other terms will apply unless explicitly agreed in writing.

3. Payment Terms

3.1 Deposits

  • For projects with a total value exceeding £1,000, a 50% non-refundable deposit is required before work commences.
  • For projects up to £1,000, full payment is required in advance.

3.2 Final Payment

  • The remaining balance is due upon project completion. If 20 consecutive working days expire without contact or if delays of 20 consecutive working days occur due to the client not providing required information, the full balance will become due immediately.
  • Failure to settle the outstanding balance within 7 working days of invoicing may result in project suspension and additional charges.

4. Scope of Work and Project Details

  • The scope of the project will be outlined in the project agreement or proposal document. Any changes or additions may incur additional charges.
  • It is your responsibility to provide all necessary information, feedback, and materials promptly to ensure smooth progress. Delays caused by you may affect deadlines and pricing.

5. Ownership and Intellectual Property

5.1 Website Design and Development

  • Upon final payment, the website design and any associated code created specifically for your project will be transferred to you.

5.2 Stock Images

  • Unless otherwise agreed in writing, all stock images provided as part of the project remain the property of McNeece Web Design. You may not reuse these images for other purposes without prior permission.

5.3 Third-Party Software and Plugins

  • Any third-party tools or plugins included in your project will remain subject to their respective licensing agreements. You are responsible for any ongoing licensing costs.

6. Cancellations and Refunds

  • The 50% deposit for projects exceeding £1,000 is non-refundable under any circumstances.
  • For projects under £1,000, no refunds will be issued once payment is made, and work has commenced.
  • If you decide to cancel a project after work has started, you will be invoiced for the work completed up to the point of cancellation.

7. Deadlines and Delivery

  • We strive to meet agreed deadlines; however, timely delivery is contingent upon receiving your cooperation, including feedback, materials, and approvals.
  • We are not responsible for delays caused by factors outside our control, including third-party dependencies.

8. Maintenance and Support

  • Ongoing website maintenance and support services are not included unless specified in your agreement. These services can be provided at additional cost.

9. Liability

  • We are not liable for any loss or damage (including loss of profit or data) arising from the use or inability to use your website.
  • Our total liability is limited to the amount you have paid for the specific project.

10. Termination

  • We reserve the right to terminate a project if you breach these terms or fail to provide the necessary information for more than 20 working days.
  • In the event of termination, any deposits or fees paid will not be refunded.

11. Confidentiality

  • We will not disclose any confidential information about your business unless required by law or with your explicit consent.

12. Governing Law These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms We reserve the right to update these terms at any time. The latest version will always be available on our website.

For any questions or clarifications regarding these terms, please contact us at support@mcneece.com.