Support & Maintenance

Relax, we've got you covered
Superior Website Support & Maintenance
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Why Choose Us?

At McNeece Web Design, we’re dedicated to boosting your online presence! Our mission is to provide exceptional web solutions that cater to your business needs.

Imagine a world where your website runs flawlessly: fast loading, rock-solid security, and updated content that dazzles visitors. Our expert team works tirelessly behind the scenes, ensuring everything is spot on for you. Get ready to elevate your brand with our reliable services!

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Support & Maintenance Features

Benefit from total peace of mind with Support & Maintenance from McNeece Web Design

Page Updates

Just let us know, and we’ll take care of it like magic – no stress, no hassle, just seamless updates!

Plugin Updates

Sit back and relax while we keep everything up-to-date and running smoothly behind the scenes.

Core Updates

Keeping your WordPress site secure and fresh is our game!

Monthly Reporting

Get monthly updates in your inbox about your website's hosting activities.

Malware Removal

If your website encounters persistent bugs, rest assured that we will identify and resolve them efficiently.

Discuss Ideas

Feeling a bit stuck and need a partner in crime for your ideas? Give us a ring!

Website Support & maintenance

Common Questions

Questions we often encounter about our website support services

What's the cost of a Website support plan?

For just £30 per month plus VAT, our website support and maintenance plan has you covered. This includes a comprehensive business hosting package, ensuring your website is always up and running smoothly. Let us handle the technical details, so you can focus on growing your business.

WordPress core updates are essential for maintaining the security, functionality, and performance of your website. At McNeece Web Design, we’ll handle all your core updates, ensuring your site is always up-to-date and running smoothly.

While a support plan is optional, we highly recommend considering one. Our support plans provide ongoing maintenance, updates, and assistance to ensure your website continues to function smoothly and effectively. With a support plan, you can have peace of mind knowing your online presence is in capable hands, allowing you to focus on growing your business. Our team is dedicated to providing personalized support tailored to your specific needs, so you can get the most out of your website investment.

Our support plan covers text or image changes up to 20 minutes per month, but does not include any further website development. This ensures your site stays up-to-date without additional development costs.

Our support plans include unlimited website updates, 24/7 monitoring, and priority response times. We’re here to ensure your website is always running smoothly and looking its best.

At McNeece Web Design, we proactively scan your website monthly, identifying any necessary updates. We promptly apply core updates as soon as they’re available, and provide you with a detailed monthly report on the status of your website.

Yes!  Our support plan covers everything related to the smooth running of your website, including simple text or image changes.

Let us know if you would like more details by dropping us a message.

Our ticket system is the fastest and most efficient way to get the support you need. In addition to that, feel free to reach out to us through email, give us a call, or message us on WhatsApp. We are here to assist you in any way possible!

No hidden fees and absolutely no unexpected costs for any support related issue that may arise throughout the duration of our agreement. We pride ourselves on complete transparency and strive to ensure that our clients are never faced with surprise charges or undisclosed expenses.

Cancel your subscription at any time with no penalties or fees.

Got more questions on your mind?

If you have other questions we haven’t covered, don’t hesitate to reach out!  We’re here to help make your web design journey as smooth as possible.  Feel free to connect with us, and let’s get the conversation started!

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wholeheartedly recommend

Looking back, we created a site that feels both timeless and welcoming, truly capturing the essence of our brand. It's heartwarming to see the wonderful reactions from our clients and team alike. We've cherished this experience and wholeheartedly recommend his remarkable talents!
Sophie Chambers
Marketing Director

awesome support

We switched our website to 365i, and it was a breeze! Mark was fantastic at helping us with any issues that popped up. Since then, their support has been great, and we’re really happy with our choice. McNeece give awesome support that truly make this a win for us!
Liam Donovan
Owner

highly recommend them

McNeece has been a great help with our website! Their skills are impressive, and they always respond quickly to our projects. We highly recommend them for all your web hosting and design needs!
Amelia Grant
Partner

helped me so much

I would be lost without McNeece Web Design. They have helped me so much – I was a complete beginner and it was a relief to trust them. They have delivered more than I expected, and I would recommend them to anyone who doesn’t know where to start or wants to make a big impact.
Ethan Wallace
Managing Director